Contact and data requests

Last updated: 2026-09-25 · v1.0

For technical issues, security reports and personal-data requests (access, rectification, erasure, restriction, objection, portability), get in touch. We will respond within one month.

Service operator

The operator of Builderator and the data controller is AGsoft Arkadiusz Głuszyk, Langiewicza 5/51, 38-500 Sanok, Polska, NIP: 6871910547.

E-mail (contact and data protection): contact@builderator.com

Data requests

In your message, state which right the request concerns and which account (username) – do not send your password. We may ask for additional information to confirm your identity.

A pupil can delete their own account in the account settings, without contacting us.
A pupil can also download a copy of their own data in the account settings.
Teacher and administrator accounts are removed by an administrator; contact us for that.

Security reports

Report suspected unauthorised access or a security vulnerability to contact@builderator.com. We aim to handle such reports as a priority.

Complaint to a supervisory authority

You have the right to lodge a complaint with a supervisory authority: Prezes Urzędu Ochrony Danych Osobowych (UODO), ul. Stawki 2, 00-193 Warszawa, uodo.gov.pl.